A highly motivated Hospitality Trainer with 8 years of delivering exceptional training and creating engaging and interactive learning experiences for her students, ensuring academic excellence, and preparing students for successful careers.
Expertise in a wide range of hospitality operations, customer service and industry best practices.
Industry knowledge and experience puts my training abilities at an exceptional level of bridging the divide between training and industry requirements,
Committed to fostering a culture of continuous learning and empowering students to reach their full potential.

Core Responsibilities
1.    Integrate current industry trends, techniques, and technologies into the program to ensure students receive relevant and up-to-date training.
2.    Conduct regular evaluations of faculty performance and provide constructive feedback to enhance teaching effectiveness.
3.    Manage departmental budgets, ensuring efficient allocation of resources for equipment, supplies, and facilities.
4.    Implement strategies to recruit and retain students, providing guidance and support throughout their academic journey.
5.    Represent the department at conferences, competitions, and community events to promote the departments' programs.
6.    Excellent verbal and written communication skills for effective interaction with students, faculty, industry partners, and stakeholders.
7.    Ability to identify challenges and implement innovative solutions to enhance program quality and student success.

The Head of Department Hospitality and Institutional Management, is a strategic leader responsible for the academic and operational success of the department. This role requires a blend of expertise, educational leadership, and a passion for fostering student development and industry connections.

Message from the Office of Hospitality and Institutional Management Department

Programs Offered

1. Diploma and Certificate in Tourism Management

• Focus: Tour operations, customer service, and travel agency management.
• Career Pathways: Tour guides and travel agents

2. Diploma and Certificate in Food and Beverage production

• Focus: Culinary arts, Chefs, Caterers
• Career Pathways: Chefs, Caterers

3. Diploma and Certificate in Food and Beverage Sales and service

• Focus: Food service personnel, customer care
• Career Pathways: Restaurant supervisor, Event planners,

4. Diploma and Certificate in Fashion and Design

• Focus: Garment construction, basic tailoring skills
• Career Pathways: Pattern makers, Fashion entrepreneurs, Tailors, Stylist, Fashion designer

5. Diploma and Certificate in Hairdressing and Beauty (cosmetology)

• Focus: Haircare, Skincare, makeup artists
• Career Pathways: Spa managers, cosmetologist, skin care specialist, hairdressers

Facilities:

1. Modern training kitchen

2. Rooms for practical housekeeping and accommodation

3. Fashion studios with modern equipment

4. Beauty Therapy Labs for skincare, hairdressing and Cosmetology training

Contact Information

Head of Department

Hospitality and Institutional Management

Mwala Technical and Vocational College

P.O.Box 07-90102, Mwala

Tel: 0724793791